Contact person , telephone number and complete address
Proof of purchase
Pictures of the watch and packaging
Valid reason for return
All we request is that any item you send back to us must be:
Unused and in original and resalable condition with all labels intact
No Scratch or physical damage on the watch and packaging
Must be with proof of purchase
Merchandise must be in original condition with all the manufacturers packing, tags, warranty card.
Your request will be reviewed and responded at earliest.
Costs involved for returns shall be the responsibility of the clients and item should be sent via a reliable and traceable postal/courier services as otherwise we shall be unable to help you in case the item is lost in transit or received in damaged condition.
Upon receipt, watches will be checked if they are unworn / unused and If we find that the goods are not of acceptable condition, we will contact you to offer a reduced refund or arrange to send them back to you. Original shipping expenses or USD 30 will be deducted for any refund on returned watches.
Audaz watches does not take responsibility for any custom charges / fees etc. incurred on returned items.
** Please note that it can take 10-20 business days to process a returns request.
Feel free to reach out to us anytime with your required item number,and our team will respond back to you at earliest.