ALL ORDERS WILL BE SHIPPED FROM 19TH FEBRUARY ONWARD

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Frequently Asked Questions

CURRENCY & orders

All transactions are based in US DOLLARS only, and your Credit card, Bank or PayPal might charge you some conversion fees.

Add your item to the cart, proceed to checkout and fill in your complete address, next enter your payment method, apply the discount code and complete the purchase.

SHIPPING & DUTIES

Generally, all orders are shipped in 2-3 working days once the payment is captured, and we do out best to ship the orders asap.

All orders include Free Shipping by Hong Kong Post ( 3 -4 weeks delivery ) or you can upgrade to Express shipping option for USD 30 per watch ( 4 - 6 working days delivery )

Custom , Import , VAT , Local fees etc. is not included with shippingand has to be settled by the recipient on arrival of the order to their respective countries authorities . Please read the Shipping Policy

RETURNS

We accept the returns within 7 days of delivered date, and the watch / watches must be totally intact, not used, and in same condition as shipped with the wrapping, labels etc still on them. Please read the Return Policy

Shipping back the watches to us will be on the customer and on receipt we'll inspect if the returned product is in acceptable condition, accordingly we'll let you know the refund details. It can take up to 5 to 7 days for complete refund process, please read the Refund policy

WARRANTY AND REPAIRS

All watches are covered under 2 year manufacturer warranty, it does not cover any wear and tear issues, damages or failures caused by external reasons. Please read Warranty and Repair Policy

Photography

Watches are shot under controlled light settings and the photos on the website are enhanced with retouching, so it may have marginal difference in appearance under normal lights as every ambience will reflect the watch differently. However you can send in your details for further evaluation.